
To make a claim:
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Report it (within 24 hours/ next working day)
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Full name (NIRC/Passport)
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Contact details
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Policy Number
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Brief description of claim
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Particulars of other person or witness
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Provide Information on claim form and submit it
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Send any supporting and additional documents
In addition for Property Claim:
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Prevent and further damage or loss to the insured item
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Keep the item for inspection
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Work with loss adjuster
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Submit written quotes for repairs/replacements to be agreed on
In addition for Motor Claim:
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Exchange particulars with all parties involve in the accident
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Take photo of the accident scene
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Submit in-car video if available
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Report accident within 24 hours or next working day
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Authorized Workshops stated on the certificate of insurance
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Independent damage assessment center (IDAC)
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When to file a police report:
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Motor accident
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Fatal accident
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Burglary or theft
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Theft by employee(s)
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Loss of personal effects or/and property
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Accident involving pleasure harbor craft in Singapore waters
